1. Acceptance of Terms
By accessing, browsing, registering for, or using the website, mobile application, platforms, systems, or services provided by Signature Child Specialist Clinic (“Clinic”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you are accessing or using the services on behalf of a child, you represent and warrant that you are the child’s parent, legal guardian, or an individual legally authorized to provide the child’s information and consent on the child’s behalf.
If you do not agree to these Terms, you should discontinue use of the services immediately.
2. Scope of Services
Our services may include, but are not limited to:
- Health and developmental screening registration
- Appointment booking and scheduling
- Screening-related records, reports, and communications
- Health education and informational content
- Digital healthcare support services
- Related operational and administrative services
We reserve the right to modify, suspend, restrict, or discontinue any part of the services, temporarily or permanently, at any time without prior notice.
3. Account Registration and User Responsibilities
By registering an account or using the services, you agree that:
- All information provided is true, accurate, current, and complete
- You will maintain and promptly update your information where necessary
- You are responsible for maintaining the confidentiality and security of your login credentials
- You are solely responsible for all activities conducted under your account
- You will not misuse the platform, interfere with its operation, or use it for unlawful purposes
We reserve the right to suspend, restrict, or terminate any account containing inaccurate, misleading, fraudulent, or unauthorized information.
4. Medical Disclaimer
The website, mobile application, screening tools, educational materials, and related services are provided for informational, screening, administrative, and support purposes only.
The services are not intended to:
- Replace professional medical advice, diagnosis, or treatment
- Serve as emergency medical services
- Guarantee medical outcomes or diagnoses
Any screening results, assessments, recommendations, or reports generated through the services may require further professional evaluation, consultation, or diagnostic assessment by qualified healthcare professionals.
If you believe a medical emergency exists, you should seek immediate medical attention from the appropriate healthcare provider or emergency services.
5. Consent for Collection and Processing of Information
By using the services, you acknowledge and consent that we may collect, use, store, process, and disclose personal information, including information relating to a child, for purposes including but not limited to:
- Healthcare administration and service delivery
- Screening, assessment, and clinical coordination
- Appointment management and operational support
- Quality assurance and service improvement
- Data analytics, research, and educational purposes
- Regulatory compliance and legal obligations
- Technology development and system enhancement
You further acknowledge and consent that relevant information may be shared with:
- Healthcare professionals and practitioners
- Laboratories and diagnostic providers
- Insurance providers or sponsors where applicable
- Technology vendors and system providers
- Authorized contractors, consultants, or service providers
- Regulatory authorities or governmental bodies where required by law
All collection, use, processing, storage, and disclosure of information shall be subject to applicable laws, internal policies, and reasonable administrative, technical, and security safeguards.
6. Communications and Notifications
By using the services, you consent to receiving communications from us through various channels, including but not limited to:
- Mobile application notifications
- SMS
- Telephone calls
- Messaging platforms or communication applications
Such communications may include:
- Appointment confirmations and reminders
- Screening-related updates and notifications
- Operational or administrative messages
- Service announcements
- Educational materials
- Promotional or marketing communications, where permitted under applicable law
You may opt out of certain non-essential promotional communications subject to applicable legal and operational requirements.
7. Privacy Policy
Your use of the services is also governed by our Privacy Policy, which should be read together with these Terms.
8. Intellectual Property Rights
All content, materials, software, systems, trademarks, logos, graphics, text, designs, interfaces, and other intellectual property made available through the website, application, or services are owned by or licensed to Signature Child Specialist Clinic and are protected under applicable intellectual property laws.
No part of the services or materials may be copied, reproduced, distributed, modified, published, transmitted, displayed, or exploited without prior written consent from us.
9. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:
- Use of or inability to use the services
- Service interruptions, delays, or unavailability
- Errors, inaccuracies, or omissions in content or screening outputs
- Loss, corruption, or unauthorized access to data caused by third-party systems or events beyond our reasonable control
- Reliance on screening results, recommendations, or educational materials
- Acts or omissions of third-party providers, vendors, or service partners
Your use of the services is at your own risk.
10. Suspension and Termination
We reserve the right to suspend, restrict, or terminate access to the services, with or without notice, if:
- These Terms are violated
- Fraudulent, unlawful, abusive, or suspicious activities are detected
- Required by applicable laws, regulations, court orders, or regulatory authorities
- Necessary to protect the security, integrity, or operation of the platform or services
Termination shall not affect any rights or obligations accrued prior to termination.
11. Amendments to Terms
We reserve the right to amend, revise, or update these Terms at any time at our sole discretion.
Updated Terms may be published on the website or application and shall take effect upon publication unless otherwise stated. Continued access to or use of the services after such updates constitutes acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising out of or in connection with these Terms or the use of the services shall be subject to the exclusive jurisdiction of the courts of Malaysia.